momami is committed to protecting your personal information and privacy. This Privacy Policy explains how we collect, use, store, and safeguard your data when you use our gaming platform.
At momami, we understand that your personal information is valuable and sensitive. This Privacy Policy describes our practices regarding the collection, use, disclosure, and protection of your personal data. By using momami's services, you consent to the data practices described in this policy. If you do not agree with this Privacy Policy, please do not use our platform.
momami collects various types of information from Indonesian players to provide secure, personalized, and compliant gaming services. The information we collect falls into the following categories:
When you register an account with momami, we collect personal information necessary for account creation, verification, and legal compliance:
To process deposits, withdrawals, and financial transactions, we collect:
Note: momami does not store complete credit or debit card numbers. Payment processing is handled through secure third-party payment gateways that comply with international security standards.
To improve our services and ensure fair play, we collect information about your use of momami:
We automatically collect certain technical information when you access momami:
momami uses the collected information for the following legitimate business purposes:
You can opt out of marketing communications at any time through your account settings or by contacting customer support. Transactional and security-related communications cannot be opted out of as they are essential to account management.
momami does not sell, rent, or trade your personal information to third parties for their marketing purposes. However, we may share your information in the following limited circumstances:
We work with trusted third-party service providers who assist in operating our platform:
All service providers are contractually bound to protect your data, use it only for specified purposes, and comply with applicable data protection laws.
We may disclose your information when required by law or to protect our legal rights:
If momami undergoes a merger, acquisition, reorganization, or sale of assets, your personal information may be transferred to the acquiring entity. We will notify you of any such change and provide options regarding your data if legally required.
In any other circumstances not covered above, we will obtain your explicit consent before sharing your personal information with third parties.
momami implements industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction:
While we implement robust security measures, no system is completely secure. You also have a responsibility to protect your account by keeping login credentials confidential, using secure internet connections, and logging out after each session.
momami retains your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy and comply with legal obligations:
After the retention period expires, we securely delete or anonymize your personal information unless longer retention is required by law.
As a momami player residing in Indonesia, you have the following rights regarding your personal data:
To exercise any of these rights, contact our Data Protection Officer at [email protected] with "Privacy Rights Request" in the subject line. We will respond within 30 days and may require identity verification before processing your request.
momami uses cookies and similar technologies to enhance your browsing experience and improve our services:
You can manage cookie preferences through your browser settings. Disabling certain cookies may limit functionality of the momami platform.
momami's services are strictly for individuals aged 21 and older. We do not knowingly collect personal information from anyone under 21. If we discover that a minor has provided personal information, we will immediately delete their account and all associated data. If you believe a minor has registered with momami, contact us immediately at [email protected].
momami operates from Manila, Philippines, and your personal information may be transferred to, stored, and processed in the Philippines and other jurisdictions where our service providers operate. By using momami, you consent to these international transfers. We ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.
momami reserves the right to update this Privacy Policy at any time to reflect changes in our practices, technologies, legal requirements, or business operations. Changes will be effective immediately upon posting on this page, with the "Last Updated" date revised accordingly. We encourage you to review this Privacy Policy periodically. Continued use of momami after changes constitutes acceptance of the updated policy.
If you have questions, concerns, or requests regarding this Privacy Policy or momami's data practices, please contact us:
We aim to respond to all privacy-related inquiries within 48 hours during business days.
All personal and financial data transmitted to momami is protected by bank-grade SSL encryption, ensuring your information remains confidential and secure during transfer.
Only authorized momami personnel with legitimate business needs can access your data. All access is logged and monitored for security purposes.
Your personal information is stored on secure servers with multiple layers of protection including firewalls, intrusion detection, and regular security audits.
momami never sells, rents, or trades your personal information to third parties for marketing purposes. Your privacy is not for sale.
You have the right to access, correct, delete, or export your personal data. We respond to all privacy rights requests within 30 days.
Our data practices comply with Indonesian data protection principles, anti-money laundering regulations, and international privacy standards.
| Data Category | Examples | Purpose | Legal Basis |
|---|---|---|---|
| Identity Data | Name, Date of Birth, KTP Number | Account creation, age verification, KYC compliance | Legal Obligation |
| Contact Data | Email, Phone, Address | Communication, verification, customer support | Contract Performance |
| Financial Data | Bank Account, E-Wallet, Transactions | Process deposits/withdrawals, prevent fraud | Contract Performance |
| Gaming Data | Bets, Games Played, Winnings, Losses | Service delivery, account management, fair play | Contract Performance |
| Technical Data | IP Address, Device Type, Browser | Security, fraud prevention, platform optimization | Legitimate Interest |
| Marketing Data | Preferences, Communication Opt-ins | Send promotional offers (only with consent) | Consent |
Our team is here to address any concerns about how momami collects, uses, or protects your personal information. Review our comprehensive Terms & Conditions or contact our support team directly.